Shipping Details
Our goal at ThermoHandz™ is to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers every day and can provide the highest level of responsiveness.
HOW LONG DOES DELIVERY TAKE?
The time period for deliveries is made up of two time periods:
1) Processing time:
Within 1-4 business days after your order is placed, it will be reviewed, approved and packed. Then your package will be prepared for transportation.
2) Delivery time:
Once the package is picked up by our shipping company, it will take to:
USA: 5-10 business days*
Shipping is done by the American postal service company ePacket.
*All shipping times exclude customs delays. Delays may occur during busy periods such as Christmas or Black Friday.
HOW MUCH DOES SHIPPING COST?
We offer free premium shipping to our customers worldwide. This includes insurance in case of theft, loss or damage to the package.
WHERE IS MY PACKAGE?
After the package is shipped, you will receive an email with a tracking number.
With this number you can track your order here: https://www.17track.net/de.
The shipment may be sent in several partial shipments for logistical reasons.
MY TRACKING NUMBER IS NOT WORKING?
The package may take up to 5 business days to update the location. We ask for your patience. If the tracking does not show any information, please contact us!
HOW LONG DOES DELIVERY TAKE?
The time period for deliveries is made up of two time periods:
1) Processing time:
Within 1-4 business days after your order is placed, it will be reviewed, approved and packed. Then your package will be prepared for transportation.
2) Delivery time:
Once the package is picked up by our shipping company, it will take to:
USA: 5-10 business days*
Shipping is done by the American postal service company ePacket.
*All shipping times exclude customs delays. Delays may occur during busy periods such as Christmas or Black Friday.
HOW MUCH DOES SHIPPING COST?
We offer free premium shipping to our customers worldwide. This includes insurance in case of theft, loss or damage to the package.
WHERE IS MY PACKAGE?
After the package is shipped, you will receive an email with a tracking number.
With this number you can track your order here: https://www.17track.net/de.
The shipment may be sent in several partial shipments for logistical reasons.
MY TRACKING NUMBER IS NOT WORKING?
The package may take up to 5 business days to update the location. We ask for your patience. If the tracking does not show any information, please contact us!